Terms and Conditions Alpha88 –
Malaysia Betting Platform Rules

1 Acceptance of Terms

Welcome to alpha88, an online entertainment and betting platform dedicated to Malaysian users. This Terms and Conditions document constitutes a legally binding agreement between you ("Member" or "User") and alpha88 ("Platform", "We", or "Company").

By accessing, browsing, registering for, or using any part of the Alpha88 platform — whether through the website, mobile app, or any associated digital channel — you are deemed to have read, understood, and fully agreed to be bound by all terms, conditions, policies, and guidelines contained in this document.

These Terms should be read alongside our Privacy Policy and Responsible Gaming Policy, all of which together form the entire agreement between you and alpha88.

2 Eligibility & Registration

To register and use alpha88's services, you must meet all of the following eligibility requirements without exception:

• At least 18 years of age at the time of registration.
• Not residing in a region that explicitly prohibits online betting.
• Capable of making legally binding decisions.
• Not currently on any self-exclusion list or enforced betting ban.
• Registering under your own identity and not at the direction or influence of a third party.

During the registration process, you are required to provide accurate, truthful, current, and complete information. alpha88 reserves the right to request identity verification documents at any time as part of our KYC (Know Your Customer) process. Documents that may be requested include:

• A copy of a valid national identity card (MyKad) or passport.
• Proof of residential address, such as a recent utility bill.
• Bank account details for payment method verification purposes.

3 Account Management

Once your account is successfully registered, you bear full responsibility for all activity that occurs within it. alpha88 treats all actions performed using your login credentials as actions authorized by you.

• Always use a strong and unique password for your alpha88 account.
• Do not share your login credentials with anyone, including family members.
• Log out of your account after each session, especially on shared devices.
• Notify our support team immediately if you suspect any unauthorized access to your account.
• Update your personal information through your account settings whenever any changes occur.

Alpha88 will not be held liable for any losses arising from your failure to keep your account login credentials secure. Our platform is protected with 256-bit SSL encryption to ensure all data transmitted between your device and our servers remains secure at all times.

4 Deposits & Withdrawals

Alpha88 supports a variety of payment methods suited for users in Malaysia, including FPX, DuitNow QR, Touch 'n Go eWallet, and local bank transfers. All transactions are processed through secure and trusted channels.

Deposit:

• The minimum deposit amount is as stated on the platform's deposit page.
• Deposits are typically credited to your account within minutes of payment confirmation.
• Alpha88 does not charge any processing fees for deposits; however, your bank or wallet provider may apply their own charges.
• Deposited funds must be used for betting purposes and not solely to take advantage of promotions.

Withdrawal:

• Withdrawal requests will be processed once KYC verification has been successfully completed.
• The first withdrawal must be made to the same bank account registered under the member's name.
• Withdrawal processing times depend on the chosen method and current workload.
• Alpha88 reserves the right to temporarily suspend a withdrawal pending completion of an account integrity review where necessary.
• Daily and monthly withdrawal limits may apply depending on your membership tier.

5 Bonuses & Promotions

Alpha88 offers a wide range of bonuses and promotions from time to time, including welcome bonuses, reload bonuses, cashback, and exclusive VIP offers. All bonuses are subject to the terms and limits specified for each individual promotion.

• Each bonus has a wagering requirement that must be fulfilled before a withdrawal is permitted.
• No-deposit bonuses carry higher wagering requirements than deposit bonuses.
• The maximum bet limit when using bonus funds is as stated in the relevant promotion's terms.
• Promotion abuse — including opening multiple accounts to claim bonuses — will result in bonus cancellation and account termination.
• Alpha88 reserves the right to void any bonus awarded as a result of a technical error or system fault.
• Bonuses may not be transferred between accounts or converted to cash unless the wagering requirements have been met.

6 Wagering Rules

All bets placed on the alpha88 platform are subject to the specific rules of the relevant game. Game results are final and cannot be disputed unless there is clear and verifiable evidence of a technical failure.

• Bets that have been placed and confirmed cannot be cancelled by the member except under specifically stated circumstances.
• Alpha88 reserves the right to void bets placed during a technical disruption.
• Any attempt to exploit system bugs or software vulnerabilities is prohibited, and all related wins will be voided.
• The use of automated assistance software, bots, or any tool that provides an unfair advantage is strictly prohibited.
• Alpha88 reserves the right to limit the bet size of any member at its sole discretion.

7 Member Conduct

Alpha88 expects all members to interact with fellow members, dealers, and our support staff with respect and courtesy. The following conduct is prohibited on our platform:

• Use of offensive language, threats, or harassment toward any user or staff member.
• Attempting to defraud alpha88 or any other member by any means.
• Promoting illegal activities or spreading harmful content through the platform.
• Player collusion to exploit the game system.
• Attempting to access another member's account without authorization.

Any breach of these conduct rules may result in a warning, temporary suspension, or permanent account termination, depending on the severity of the violation.

8 Intellectual Property

All content on the alpha88 platform — including but not limited to design, logos, graphics, text, software code, databases, user interfaces, and audio-visual content — is the exclusive property of alpha88 or our licensors.

• You are not permitted to copy, redistribute, republish, or exploit any platform content without prior written consent from Alpha88.
• Use of alpha88's trade names, trademarks, or logos for commercial purposes without authorization is strictly prohibited.
• Any feedback or suggestions you provide to alpha88 may be used by us without any compensation to you.

9 Liability Limits

Alpha88 strives to ensure our platform operates smoothly, securely, and without interruption. However, certain limitations apply to the liability we assume:

• Alpha88 is not liable for any service disruptions caused by factors beyond our control, including network failures, natural disasters, or third-party actions.
• We bear no responsibility for any financial losses arising from betting decisions you make voluntarily.
• Alpha88's maximum liability to any member shall not exceed the net deposit amount made by that member in the 12 months prior to the claim.
• Alpha88 is not liable for any indirect, incidental, or consequential losses arising from the use of our platform.

10 Account Termination

You may close your Alpha88 account at any time by contacting our customer support team. Before the closure is processed, any valid remaining balance will be returned to you via an approved payment method once the review is complete.

Alpha88 also reserves the right to suspend or terminate a member's account without prior notice under the following circumstances:

• Violation of any section of these Terms and Conditions.
• Fraud, money laundering, or any suspected illegal activity.
• Providing false or misleading information during registration or KYC verification.
• Multiple account registrations by the same individual.
• Attempting to exploit the system or abuse promotions.

In cases of termination due to a violation, Alpha88 reserves the right to withhold any account balance pending further investigation and compliance with applicable laws.

11 Changes to Terms

Alpha88 reserves the right to modify, update, or replace any part of these Terms and Conditions at any time. Changes take effect immediately upon publication on the platform.

• We will endeavour to notify members of material changes via email or in-platform notifications.
• It is your responsibility to review these Terms and Conditions periodically.
• Continued use of the alpha88 platform after any changes are published constitutes your acceptance of those changes.

12 Applicable Law & Dispute Resolution

These Terms & Conditions are governed and interpreted in accordance with the laws and regulations applicable in the jurisdiction where alpha88 holds its operating licence. Any disputes arising from or in connection with this agreement shall be resolved through the following process:

• Initially, through good-faith negotiation between you and the alpha88 team within 30 days from the date the dispute arises.
• If negotiations are unsuccessful, the dispute will be referred to binding arbitration by a competent authority.
• Arbitration decisions are final and binding on both parties.

If any provision of these Terms and Conditions is found to be invalid or unenforceable, it will be modified to the minimum extent necessary to make it valid and enforceable. All other unaffected provisions shall remain in full force and effect.

For any enquiries regarding these Terms & Conditions, please contact the alpha88 customer support team via live chat or email. We are always ready to assist you.